Privacy policy

Motard s.r.o. may collect and store personally identifiable information about persons who visit the site www.motard-design.com and voluntarily submit information by contacting us.

We collect only the email address, company name, telephone number and comments submitted, and keep them for a definite time until the requests are processed or up to 12 Months, upon which the informations are anonymised and soft deleted.

Motard s.r.o. may also collect and store aggregate or anonymous information about user contact and use of the site.

We may use the information to contact you about our products and services or those of our clients at a given time. Any information we collect is not shared with other organisations for commercial purposes. You may ask us to delete any information about you and cease further contact at any time by sending us a request marked “Privacy Change” to: info@motard-design.com

We use Google Analytics on motard-design.com

Google Analytics is a piece of software that grabs data about website visitors (you). It’s something like an advanced server log.

What does Google Analytics record?

The referral website or the source you came from to get here.

How long you've stayed for.

What kind of device you’re using.

What do we do with your data?

The tracking information allows us to better understand the kind of users who come to our site and what content they’re interested in. This allows us to make better decisions about design and future products.

All of our activity falls within the bounds of the Google Analytics Terms of Service.

Want to opt out of tracking?

You can opt out of Google’s advertising tracking cookie or use a browser plugin to opt out of all Google Analytics tracking software.

Disclaimer

Except as expressly provided in a written agreement between you and Motard Design, all materials, information and services on this site are provided ‘AS IS’ without warranty of any kind, either express or implied, including but not limited to a) the implied warranties of merchantability or fitness for a particular purpose, or the warranty of non-infringement. Without limiting the foregoing, the Motard Design makes no warranty that the services and materials will be uninterrupted, timely, secure, or error-free, accurate, reliable or quality controlled and assumes no responsibility for errors or omissions in the information on this site and references to other organisations, their services and products. We are not responsible for timeliness, unavailability or interruptions in availability, viruses or other defects in the site or its contents. In no event shall Motard Design be responsible for any damages to users or their computer systems, loss of profits or otherwise, even if Motard Design has been informed of the possibility of such damages and without regard to negligence. E-mail: info@motard-design.com

Returns / Refunds

At Motard Design we aim to ensure that you are completely satisfied with your purchase, every time you shop with us. You can return undamaged and unused good up to 30 days from the date of delivery. Please note that you are responsible for any returned items until they are received by Motard Design.

Therefore, we recommend that you return your item by recorded delivery. The cost of returning items for the reasons above is your responsibility.

We do not accept returns for customised graphics and other customised products that have been made specifically for you.

Damaged / Defective or Incorrect item

If you receive a damaged item, or an incorrect item due to an error on our part, you must inform us within 48 hours of receipt. Under these circumstances, we will exchange the product at our expense and refund your return postage costs. If you receive a product which is subsequently found to be defective, you should contact us immediately for further instruction. Please return items to the address below with a copy of your invoice and / or your name, address and invoice number, a description of the nature of the error or fault and state if you require a refund or an exchange.

Motard Design, Elektricna 11, 911 01 Trencin, Slovakia